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Old 01-20-2017, 09:35 AM
JohnW JohnW is offline Word 2010 Bookmark not working Windows 7 64bit Word 2010 Bookmark not working Office 2010 32bit
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Default Word 2010 Bookmark not working

I have a request form that we use in protected mode that we have several bookmarks that go to different parts of the form when selected through a hyperlink. All of the bookmarks works except one; this one will work when we have the form un-protected but not when we switch to protected mode. I have deleted the text of the hyperlink attached to this and recreated it and also have tried recreating the bookmark in the table it should go to and even tried inserting a shape to add the bookmark to but nothing seems to work. Any suggestions? Thanks!

Last edited by Charles Kenyon; 01-20-2017 at 03:21 PM. Reason: Mark as solved
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Old 01-20-2017, 10:03 AM
Charles Kenyon Charles Kenyon is offline Word 2010 Bookmark not working Windows 10 Word 2010 Bookmark not working Office 2013
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If the bookmark is in a portion of a document protected for forms a link to it cannot land there while the document is protected.
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Old 01-20-2017, 11:16 AM
JohnW JohnW is offline Word 2010 Bookmark not working Windows 7 64bit Word 2010 Bookmark not working Office 2010 32bit
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The link itself to this bookmark is also in the protected form....and other bookmarks in this form are working as they should. I can't figure why this one will not work.
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Old 01-20-2017, 12:07 PM
Charles Kenyon Charles Kenyon is offline Word 2010 Bookmark not working Windows 10 Word 2010 Bookmark not working Office 2013
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Some parts of your document can be changed (form fields) others cannot (protected portion). If your bookmark is in a protected portion, a link to it will not work.

The following has links and information about forms but no direct answer to your question.
Making Forms with Microsoft Word
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Old 01-20-2017, 12:08 PM
Charles Kenyon Charles Kenyon is offline Word 2010 Bookmark not working Windows 10 Word 2010 Bookmark not working Office 2013
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Can you attach a sample without proprietary information that demonstrates your problem?
How to attach a screenshot or file in this forum.

It should be posted unprotected or without a password.
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Old 01-20-2017, 12:14 PM
JohnW JohnW is offline Word 2010 Bookmark not working Windows 7 64bit Word 2010 Bookmark not working Office 2010 32bit
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That did it. I did not have a form field to be filled out in the area that had that bookmark. My other bookmarks had those in their sections. Thanks so much for your help.
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