Footnote icon is grayed out

[arnaultbonafos]

Hello all,
I use MS office word for a little bit, and I am currently facing a glitch that I can't manage to resolve by my own.
I want to add a footnote to my document but the footnote icon is grayed out.


Could it be due to a maximum umber of footnotes for a document ?
Could anyone help me to figure out how to fix this issue ?

Many thanks.

[macropod]

That suggests your insertion point is in a textbox or that you have something else selected that can't be footnoted.

[arnaultbonafos]

I just checked by moving the mouse cursor somwhere else in the document but the icon is still grayed out.
Can someone help me ?
(I very need to be able to add footnotes)

[macropod]

It's possible the document has acquired some of corruption. Corrupt documents can often be 'repaired' by inserting a new, empty, paragraph at the very end, copying everything except that new paragraph to a new document based on the same template (headers & footers may need to be copied separately), closing the old document and saving the new one over it.

[Stefan Blom]

As Paul suggested, the document may be damaged. Before you troubleshoot possible corruption, though, you can try this: Press Ctrl+End to move the insertion point to the very end of the main body of the document and then see if you can insert a footnote.

[arnaultbonafos]

I just tried what you suggested (go end of document) and I still can't insert footnote.
Any help appreciated.

[macropod]

Does the document have some form of editing restrictions applied? If not, there's not much else we can suggest without seeing the problem document. Can you attach a document to a post with some representative content (delete anything sensitive)? You do this via the paperclip symbol on the 'Go Advanced' tab at the bottom of this screen.