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Old 12-02-2015, 11:27 AM
Prez Prez is offline Page margins do not print on HP printers from Word Mac OS X Page margins do not print on HP printers from Word Office 2016
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Page margins do not print on HP printers from Word
 
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Question Page margins do not print on HP printers from Word

I have recently upgraded from Office for Mac 2011 to Office 2016 - still on an iMac and Mac Book Air. I have a document which has a page margin throughout. On a canon printer I have, it prints the entire margin no issue. But on two HP printers, they drop the bottom margin. My drivers are up to date. I have exhausted options with HP and they are blaming Word. I have adjusted margins, page settings and various other pieces but with no joy. All ideas are welcome! Please be gentle this is my first post.
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Old 12-02-2015, 07:39 PM
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macropod macropod is offline Page margins do not print on HP printers from Word Windows 7 64bit Page margins do not print on HP printers from Word Office 2010 32bit
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Check that the paper size in the printer matches the page size of the Word document. Even then, however, most printers have non-printing areas around the paper edges for paper handling; the HP may have larger ones at the bottom of the page than the Canon does. It's a bit rich of HP to blame Word when the document prints OK on the Canon...
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Old 12-02-2015, 11:15 PM
Prez Prez is offline Page margins do not print on HP printers from Word Mac OS X Page margins do not print on HP printers from Word Office 2016
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macropod, thank you. Tried to follow this but could not find how to set page on printer. But, I first found this a couple of years ago and wondered if 2016 anything might have changed. I googled this and found this article form HP:http://support.hp.com/gb-en/document/c03890386

I changed the paper size to A4 Borderless and set the scale to 90% and hey presto it works. It threw out the settings of other elements in the document but they were easy to rectify.

While your answer did not solve the problem directly, it did lead me down the path that solved it - so thank you very much and where were you two years ago??!!
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Old 12-03-2015, 01:38 AM
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macropod macropod is offline Page margins do not print on HP printers from Word Windows 7 64bit Page margins do not print on HP printers from Word Office 2010 32bit
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It's not a question of 'setting' a page on the printer; it's a question of what physical size the paper is. Is the paper size the same as the page size in Word? Word also has a setting that accommodates A4 when the paper size is US Letter. See:
File|Options|Advanced>Print>Scale content for A4 or 8.5 x 11" paper sizes.
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Old 12-03-2015, 02:08 AM
Prez Prez is offline Page margins do not print on HP printers from Word Mac OS X Page margins do not print on HP printers from Word Office 2016
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ah, i see what you mean. yes it is. A4 paper, and page size is A4. I have now gone back on this document and amended the settings in some that are complete and it works perfectly. Thank you once again, truly appreciate your help.
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