Microsoft Office Forums

Go Back   Microsoft Office Forums > >

Reply
 
Thread Tools Display Modes
  #1  
Old 10-28-2015, 05:48 AM
ryan.bender ryan.bender is offline Laptop keyboard will not work in Word 2013 only Windows 7 32bit Laptop keyboard will not work in Word 2013 only Office 2013
Novice
Laptop keyboard will not work in Word 2013 only
 
Join Date: Oct 2015
Posts: 2
ryan.bender is on a distinguished road
Default Laptop keyboard will not work in Word 2013 only


Hey everyone,

I posted this same problem on Microsoft's forum but haven't even received so much as a "I don't know" response.

On one employee computer the laptop keyboard will not work in Word 2013. It only beeps at you. Everything else in Office 2013 and other applications work fine with the laptop keyboard. External keyboards work fine in Word though. The only two ways we have been able to get the laptop keyboard to work in Word is to open the help menu or click on the name in the upper-right corner of the Word window. Once you close out of Word and reopen it the problem comes back. Sticky keys are not on. I've uninstalled / reinstalled Office on it already a couple of times. There are a few other things I've tried but just can't remember at this time. Does anyone else have any ideas what I can do?

Last edited by Charles Kenyon; 10-28-2015 at 09:29 AM. Reason: Mark as solved (abandoned)
Reply With Quote
  #2  
Old 10-28-2015, 05:56 AM
Charles Kenyon Charles Kenyon is offline Laptop keyboard will not work in Word 2013 only Windows 8 Laptop keyboard will not work in Word 2013 only Office 2013
Moderator
 
Join Date: Mar 2012
Location: Sun Prairie, Wisconsin
Posts: 9,081
Charles Kenyon has a brilliant futureCharles Kenyon has a brilliant futureCharles Kenyon has a brilliant futureCharles Kenyon has a brilliant futureCharles Kenyon has a brilliant futureCharles Kenyon has a brilliant futureCharles Kenyon has a brilliant futureCharles Kenyon has a brilliant futureCharles Kenyon has a brilliant futureCharles Kenyon has a brilliant futureCharles Kenyon has a brilliant future
Default

I've not seen anything like this before. That may be why you haven't gotten a response.
Please provide a link to your other post here, and vice-versa.

How are the external keyboards communicating? USB? Bluetooth?

Try starting Word in Safe mode. Does the problem still occur?
Reply With Quote
  #3  
Old 10-28-2015, 06:31 AM
ryan.bender ryan.bender is offline Laptop keyboard will not work in Word 2013 only Windows 7 32bit Laptop keyboard will not work in Word 2013 only Office 2013
Novice
Laptop keyboard will not work in Word 2013 only
 
Join Date: Oct 2015
Posts: 2
ryan.bender is on a distinguished road
Default

I had opened it in safe mode before, and the problem went away. I tried disabling every add-on I could find in Word but couldn't get it to work. I must have overlooked a plugin the previous time because the culprit has been found.

Thanks
Reply With Quote
Reply

Thread Tools
Display Modes


Similar Threads
Thread Thread Starter Forum Replies Last Post
Laptop keyboard will not work in Word 2013 only Microsoft Word email merge displays fine when sent from my laptop but not from other PCs willcaddy Mail Merge 10 08-14-2015 02:41 PM
Laptop keyboard will not work in Word 2013 only Paste - Destination Format - Word 2013 - Does Not Work jdcarp1770 Word 7 03-26-2015 08:10 AM
Using personal files (pst) on laptop and work computer (UTC) TomAsh Outlook 0 02-09-2015 05:21 AM
Laptop keyboard will not work in Word 2013 only MS Word opens doc in one pc but not laptop Blueslover Word 1 09-18-2014 12:59 AM
Laptop keyboard will not work in Word 2013 only Multiple replace does not work with 2013 fprm67 Word VBA 11 04-15-2014 03:14 PM

Other Forums: Access Forums

All times are GMT -7. The time now is 09:11 AM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
Search Engine Optimisation provided by DragonByte SEO (Lite) - vBulletin Mods & Addons Copyright © 2024 DragonByte Technologies Ltd.
MSOfficeForums.com is not affiliated with Microsoft