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Old 09-14-2015, 07:55 PM
syeh11 syeh11 is offline I cannot open .docx files even though I have MS Office 2016 Mac OS X I cannot open .docx files even though I have MS Office 2016 Office for Mac 2011
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I cannot open .docx files even though I have MS Office 2016
 
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Default I cannot open .docx files even though I have MS Office 2016

So I am a student with a Mac. Because I am a student, MS allowed me to download either 2015 or 2016 edition of mac for free. I have trouble opening my chemistry lab files that I need for class because they are in .docx format. I already have the latest MS office, though it is in beta testing or something like that. How can I open the files. When I download it, it has a folder with a bunch of things in the .xml format. I will post pictures below.



As you can see in the first image, there are blue folders and that is what happens when I try to download a .docx file from my university website. The second image is what happens when I open the folder. Also inside the folder, I cannot open anything without my mac prompting me to find an application to open the file with.

Update: So apparently I can download and view .docx files. I just can't download it from my university website system.
Attached Images
File Type: jpg Screen Shot 2015-09-14 at 10.56.31 PM.jpg (123.7 KB, 10 views)
File Type: png Screen Shot 2015-09-14 at 10.55.24 PM.png (108.3 KB, 10 views)
File Type: png Screen Shot 2015-09-14 at 11.00.55 PM.png (124.9 KB, 10 views)

Last edited by syeh11; 09-14-2015 at 11:01 PM.
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Old 09-14-2015, 10:16 PM
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macropod macropod is offline I cannot open .docx files even though I have MS Office 2016 Windows 7 64bit I cannot open .docx files even though I have MS Office 2016 Office 2010 32bit
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Although you refer to pictures, there are none attached to your post.

From your description, though, it sounds like you might have a faulty Office installation, in which case Office may need uninstalling & reinstalling. You should also ensure your operating system is fully updated before reinstalling Office. For Mac-specific advice, I'd recommend a specialist Mac forum (e.g. http://answers.microsoft.com/en-us/mac/forum/macword?)
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