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Old 07-13-2015, 11:24 PM
shellypav shellypav is offline recipients of form cannot fill out fields Windows 7 64bit recipients of form cannot fill out fields Office 2010 64bit
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I have created a fillable form in Word 2010 that I want to email to clients to fill out and return. I have found tons of information on how to do this, and nothing to help me with the problem I'm having, which is that my clients cannot figure out how to fill out the form. When I send it to myself, the download contains a warning that it is being opened in "protected view" because its coming from an internet source, and I have to click on "enable editing". My current client can download and open the attachment, but there is no obvious way for her to make the form work(she has a MAC).
This is not related to protecting the editing, I have restricted the form.
It has to be easy for anyone with anykind of program to open, or its useless to even send out. Help?
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  #2  
Old 07-13-2015, 11:56 PM
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Does your document use formfields, or content controls? The latter are not supported on Macs.
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Old 07-14-2015, 10:50 AM
shellypav shellypav is offline recipients of form cannot fill out fields Windows 7 64bit recipients of form cannot fill out fields Office 2010 64bit
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Default content controls

Word 2010 uses content controls. However, there is apparently such a thing as legacy controls that create the fields as well? would this be compatible with Mac?
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Old 07-14-2015, 03:04 PM
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macropod macropod is online now recipients of form cannot fill out fields Windows 7 64bit recipients of form cannot fill out fields Office 2010 32bit
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Yes, the legacy formfields are Mac-compatible.
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Old 07-14-2015, 03:10 PM
shellypav shellypav is offline recipients of form cannot fill out fields Windows 7 64bit recipients of form cannot fill out fields Office 2010 64bit
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so if i use the legacy controls, will that document then be usable by PC and Mac users both?
thanks for your help on this! Amateur here!
shelly
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  #6  
Old 07-14-2015, 03:18 PM
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macropod macropod is online now recipients of form cannot fill out fields Windows 7 64bit recipients of form cannot fill out fields Office 2010 32bit
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Yes, it will be usable on both platforms.
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  #7  
Old 07-15-2015, 12:31 PM
shellypav shellypav is offline recipients of form cannot fill out fields Windows 7 64bit recipients of form cannot fill out fields Office 2010 64bit
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excellent, thank you so much for your assistance!
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