This is in a Word 2013 on Win 7 (64).



In a 75 page document (pages are irrelevant, just wanted to indicate a moderate sized doc), when in a two page view to edit, scrolling with the up arrow continually pressed or clicking in the scroll bar, the document location will jump back to a specific position. Turning on the hidden characters reveals nothing that I can see. When in one or three page view this behavior does not happen.

Clicking on the scroll bar button (keeping it held down) and moving the scroll button up past the trouble spot will get me to an earlier position in the document.

Smart scrolling has been enabled and disabled - neither make a difference.

Converting to Word 2003 format lessens the behavior in that I can scroll up past the location however the screen still jumps and is not behaviorally in sync with the rest of the document while scrolling.

Looking for help to correct this oddity.

Thank you in advance for anyone's assistance!

Have you tried repairing the Office installation (via Start > Windows Control Panel > Programs > Programs & Features > Microsoft Office (version) > Change)?

It's also possible the document has acquired some for of corruption. Corrupt documents can often be 'repaired' by inserting a new, empty, paragraph at the very end, copying everything except that new paragraph to a new document based on the same template (headers & footers may need to be copied separately), closing the old document and saving the new one over it. Similarly, corrupt tables can often be 'repaired' by converting the tables to text and back again or by saving the document in RTF format, closing the document then re-opening it and re-saving in the doc(x) format

__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]

Paul,

Neither of those suggestions worked. I may have to copy good portions at a time to a new document, and then on the offending portions copy as plain text and reformat. I'm *not* looking forward to this...

I've read somewhere about this problem, and no one seems to have an answer. You'd *think* Microsoft would have addressed this by now as it's happened in earlier versions as well.

As I've never encountered the problem in more than two decades of using Word, I'd hardly say its a typical one that Microsoft should have addressed. It's much more likely to be a problem with your document than with Word. Without actually seeing the problem document, though, it can be difficult for anyone to diagnose the issue. Can you attach a document to a post with some representative data (delete anything sensitive)? You do this via the paperclip symbol on the 'Go Advanced' tab at the bottom of this screen.

__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]