Can't get rid of Chinese character when inserting citation

[slavrenz]

This problem is making me pull my hair out. I have a Word document with 100% English text (does not, has not, and never will have any other languages). However, when I go to insert a citation and I click the correct source from the drop-down list, I get:

[焾‡]

as opposed to:



[1]

I have tried deleting and recreating the source to no avail. Furthermore, when I delete the citation and then click "Update citations and bibliography", the next citation changes to this strange character. All of the rest of the citations are numbered correctly.

Any idea what's going on here, and how I can fix it?

[Stefan Blom]

If you press Alt+F9 to display field codes, what does the CITATION field look like? In particular, what number is following the \l switch ("l" is lowercase "L").

[slavrenz]

Originally Posted by Stefan Blom

If you press Alt+F9 to display field codes, what does the CITATION field look like? In particular, what number is following the \l switch ("l" is lowercase "L").

The number following the "\l" is 1033. However, this is the case for all of my citations. What does this particular number mean?

Honestly, I got a little frustrated that nobody was replying, so I just converted the sources to static text and moved on...thank you for being the first and only person on this site to offer assistance.

[Stefan Blom]

1033 refers to US English, so that doesn't give a clue in this case. :-(

For what it's worth, all of these language IDs are listed in the article at https://support.office.com/en-au/art...rs=en-AU&ad=AU.

[slavrenz]

Originally Posted by Stefan Blom

1033 refers to US English, so that doesn't give a clue in this case. :-(

For what it's worth, all of these language IDs are listed in the article at https://support.office.com/en-au/art...rs=en-AU&ad=AU.

Yeah, it's weird...like I said, there is no reason for there to be a Chinese character in the document - none of my text or sources have any Chinese characters or anything.

I can't seem to find one single case of anyone else having this problem, so at this point I'm just chalking it up to unsolvable...

[Stefan Blom]

Thanks for the follow-up.

Since you have now started over, it's going to be difficult to figure out the underlying cause, of course.