#1
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Word 2013 "trying to recover your information" when I close it
My Word 2013 has suddenly started giving a message "Microsoft Word is trying to recover your information" when I close it. Sometimes it even reopens by itself
I tried a repair - no change. I then completely uninstalled and reinstalled Office 2013 and it is still doing it. In the Trust Center I have disabled all application addins, stopped any apps from opening. Excel and PowerPoint don't do it. HELP - it's driving me mad. |
#2
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An addition to the above - it does it if I start Word in Safe Mode as well.
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#3
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Event Viewer for this problem
Here is the Event Viewer report for this problem:
Faulting application name: WINWORD.EXE, version: 15.0.4701.1001, time stamp: 0x54e3144c Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x00007ff8bc5c03e0 Faulting process ID: 0x10a4 Faulting application start time: 0x01d06013397e301b Faulting application path: C:\Program Files\Microsoft Office\Office15\WINWORD.EXE Faulting module path: unknown Report ID: 7d6363a4-cc06-11e4-bee5-a0481c208c97 Faulting package full name: Faulting package-relative application ID: |
Tags |
2013, recover, restart |
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