MS Office Word files faulty

[Woodeee]

Hi - Following an attempted system backup which was not completed my Word files saved in My Documents were corrupted and scattered.

I have recovered all the Word files however they appear to be corrupted.



Attempting to open a file gives a message advising - Word needs convertor to display this file correctly, feature not currently installed - This feature is on a network that is unavailable.

When trying to install the feature - Message advises, try an alternate path to a folder containing installation package "PRO11.MSI", which does not seem to be available.

Also any saved PDF file I try to open now advises - PDF Format error. Not a PDF or corrupted.

Any advice or guidance appreciated.

Thanks.

[Charles Kenyon]

First it is possible, although unlikely, that the files are truly corrupted, i.e. scrambled.

Try though re-registering Word on your computer and see if that helps with the Word files. (You may want to reinstall Adobe reader for the pdf files.)

See here for instructions on re-registering Word using the /r command-line switch.

[Woodeee]

Thanks Charles,

I will reload Office and Adobe and come back to you.
I noted office assistant is not in Word when starting the MS procedure.

Brian.

[Woodeee]

Charles - for info.

I have reloaded Office and Adobe.

Whilst perusing the files I noted many files (Word and PDF) are duplicated several times so have begun scanning thru them and have found most have the original amongst the duplicates.

I will continue to remove those that do not open and save the others, then see where I am at.

I will come back to in due course .

Thanks gain - Brian.

[Woodeee]

HI Charles,

Have eliminated all the duplicate files etc which were giving the fault.

Operation and indications now appear normal.

Thanks once more - Brian.