I have a situation where Word isn't saving any changes to options check boxes. For example, I'll uncheck the box for Word to replace normal quotes with "smart" quotes, but if I quit Word, the box is checked again.

Other Options save properly: I can create autocorrection entries, make changes to toolbars, customize keystrokes, and those save fine.

I've tried blowing away Normal.dot and starting from scratch, no luck.

I've tried restarting the PC. No dice.



I've tried starting Word in Safe mode, but the same issue occurs.

Any ideas? Anyone?