Microsoft Office Forums

Go Back   Microsoft Office Forums > >

Reply
 
Thread Tools Display Modes
  #1  
Old 11-09-2009, 11:48 AM
BriMercer BriMercer is offline Word Not Saving Options Windows 7 Word Not Saving Options Office 2007
Novice
Word Not Saving Options
 
Join Date: Nov 2009
Posts: 4
BriMercer is on a distinguished road
Default Word Not Saving Options

I have a situation where Word isn't saving any changes to options check boxes. For example, I'll uncheck the box for Word to replace normal quotes with "smart" quotes, but if I quit Word, the box is checked again.

Other Options save properly: I can create autocorrection entries, make changes to toolbars, customize keystrokes, and those save fine.

I've tried blowing away Normal.dot and starting from scratch, no luck.



I've tried restarting the PC. No dice.

I've tried starting Word in Safe mode, but the same issue occurs.

Any ideas? Anyone?
Reply With Quote
  #2  
Old 11-09-2009, 12:32 PM
Ulodesk Ulodesk is offline Word Not Saving Options Windows XP Word Not Saving Options Office 2007
Word 2013 Expert Cert
 
Join Date: Sep 2009
Location: Virginia
Posts: 866
Ulodesk is on a distinguished road
Default Options

Try running diagnostics (Office button/Word Options/REsources/Run Office Diagnostics).
Reply With Quote
  #3  
Old 11-09-2009, 02:19 PM
BriMercer BriMercer is offline Word Not Saving Options Windows 7 Word Not Saving Options Office 2007
Novice
Word Not Saving Options
 
Join Date: Nov 2009
Posts: 4
BriMercer is on a distinguished road
Default

I ran diagnostics. No apparent troubles detected.
Reply With Quote
  #4  
Old 11-09-2009, 07:57 PM
BriMercer BriMercer is offline Word Not Saving Options Windows 7 Word Not Saving Options Office 2007
Novice
Word Not Saving Options
 
Join Date: Nov 2009
Posts: 4
BriMercer is on a distinguished road
Default

I've done more to troubleshoot the issue:

  • I've reset the appropriate registry key.
  • I've done a repair with the install disk.
  • I've uninstalled Word and reinstalled it.
Still, when I uncheck (or check) any check box in Word Options, after quiting Word I lose the changes. This doesn't happen in Excel or Outlook.

What else can I try?
Reply With Quote
  #5  
Old 11-10-2009, 11:00 AM
BriMercer BriMercer is offline Word Not Saving Options Windows 7 Word Not Saving Options Office 2007
Novice
Word Not Saving Options
 
Join Date: Nov 2009
Posts: 4
BriMercer is on a distinguished road
Default

I was able to solve the issue by disabling Add-ins. This is what finally worked:

First, I went to the MS Word icon IN THE MICROSOFT OFFICE SUBMENU in the Start/Programs menu. I right clicked the icon, choose properties, selected the Compatibility tab and checked the check box "Run this program as administrator."

Next I started Word, answered "Yes" when prompted.

In Word, went to Options, Add-ins, at hit the button at the bottom of the screen to manage the Add-ins.

I unchecked the Add-ins, confirmed changes, then restarted Word.

Now I could make changes the Word options and they saved.

Next I reapplied the Add-ins and unchecked the "Run this program as administrator" in the Word icon properties under the Compatibility tab.

It's a pain to go through all those steps to change options, but at least I know it's doable now.

Curiously, I have this same configuration on other computers (same Add-ins) and can save Word options with no problems.
Reply With Quote
Reply

Thread Tools
Display Modes


Similar Threads
Thread Thread Starter Forum Replies Last Post
Advanced Saving options (File Name) m.beharry Word 2 07-08-2009 08:45 AM
Saving Network Word doc jr40usa Word 1 06-24-2009 01:42 PM
Word Not Saving Options Word options ehrenben Word 1 04-29-2009 02:27 PM
Word Not Saving Options Saving Word files as PDF catbags Word 2 03-20-2009 12:42 PM
autocorrect options nancygene Word 0 01-18-2009 03:09 PM

Other Forums: Access Forums

All times are GMT -7. The time now is 08:33 AM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
Search Engine Optimisation provided by DragonByte SEO (Lite) - vBulletin Mods & Addons Copyright © 2024 DragonByte Technologies Ltd.
MSOfficeForums.com is not affiliated with Microsoft