Word freezes when I go Files>Print
 

Hi,

Have used word 2000 daily at home ever since it came out & the last 2-3 days it freezes when I go Files>Print & so am unable to alter things in printing all other functions in File work OK.

I can print OK via the print icon.

Uninstalled MS Office & reinstalled it with no effect. ...thanx ...nick



Home build, Asus P5K Premium WiFiiFi Intel,
Intel Core 2 Quad Pro Q6600 95W 2.4GHz, OCZ Vendetta Cpu Cooler,
2x2GB, 240-pin DIMM, DDR2 800 (400mhz) PC2-6400,
EVGA GeForce 9800 GTX KO 512MB GDDR3 (PCI-E),
Seagate Barraguda sata 500gb, TOSHIBA vb63700-A 500GB external HD,
Corsair TX750M Psu, X45, XPhome/Win8

Have you tried updating the printer driver? Simply reinstalling it may also help.

Thanx,

The printer prints OK if I use the Printer Icon in Word.

If you temporarily run Word in Safe mode (as a troubleshooting step), then can you print from File | Print?

To start in Safe mode: Exit Word if it is currently running. Hold the Windows logo key as you press R. In the Run dialog box, type winword /safe and press Enter.

Thanx, tried it but no luck.

Also please note:

1. when I open word it tries to configure itself then says Error it is not functioning use Repair and I open it again & works OK except for the "File>Print issue mentioned above"

2. deleted two small utilities I recently installed.

3. recently installed my old Epson c48 & when it did not work I deleted it.

EDIT just thought of trying to print out of Notepat & File>Print, he Print window opened with Preferences & Advanced & printed OK but will not do it in Word. ???

The error/configuration message is displayed every time you start Word, not only in conjunction with printing? That suggests that something is wrong, of course.

Have you tried troubleshooting for faulty add-ins? See the sections that refer to Startup and COM add-ins in the article at http://support.microsoft.com/kb/921541/en-us.

Yes error shows every time I open word & pressing OK in it word opens & all work in it except the issue in file>print