#1
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Help needed for printing document ...
Hi
I have a issue here with print word document. Situation as 1) 1 Page document (A4 size) send to printer 2) It will print but a second blank page appear after that ... follow by reprint and jammed. 3) Printer already set to A4 size 4) No problem for printer to print a test page from control panel. I have tried different document on different laptop and PC to the same printer .... all behave the same way .... What is wrong with the setting? |
#2
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Your description suggests there is a hardware problem with your printer. It has nothing to do with Word. I suggest you get the printer repaired or replaced.
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Cheers, Paul Edstein [Fmr MS MVP - Word] |
#3
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Thanks but how come a test page is good and clear ?
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#4
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Perhaps because your printer's mechanism only fails when there is more than one page. Regardless, the fact you have the same problem with different PCs and different documents shows it's a printer issue.
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Cheers, Paul Edstein [Fmr MS MVP - Word] |
#5
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Thanks ... But printing single page or more than 1 page of power point or eXcel is good....
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#6
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That still doesn't make it a Word problem. As I have already said, the fact you have the same problem with different PCs and different documents shows it's a printer issue.
__________________
Cheers, Paul Edstein [Fmr MS MVP - Word] |
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