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Old 10-23-2009, 04:08 AM
wilson723 wilson723 is offline Trying to download a .doc file from email or website on word 2007 on vista Windows Vista Trying to download a .doc file from email or website on word 2007 on vista Office 2007
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Trying to download a .doc file from email or website on word 2007 on vista
 
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Default Trying to download a .doc file from email or website on word 2007 on vista

Dear all, hope some one out there can help me with a tiny problem,



I've recently upgraded (maybe somewhat stupidly) to Office 2007, when before I was using Open Office.
Everytime I know try to download a .doc document either from email or from a website (such as primary resources, I'm a teacher!) it comes up with the same message,

"....'file'.doc could not be opened, because the associated helper application does not exist. Change the association in your preferences".

Now, I've changed the association of a .doc in my 'set associations' tab in Control Panel to open in a Microsoft Works programme but this still has not worked.

Does anyone have any soultions or tips that could work? Any help would be top notch!

Paul
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Old 10-23-2009, 11:17 AM
kfawcett kfawcett is offline Trying to download a .doc file from email or website on word 2007 on vista Windows 7 Trying to download a .doc file from email or website on word 2007 on vista Office 2007
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If you installed Microsoft Word it should of set itself as the default for .doc files. Right click on the document you are trying to open. In the menu there should be a "Open with" selection. Click it and then click "choose default program." Go to C: -> program files -> Microsoft Office -> Office 12 -> Word (word.exe).

If that doesn't help try running the Office Diagnostic tool. Goto Start -> All Programs -> Microsoft Office -> Office Tools -> Microsoft Office Diagnostics
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