Hello everyone !!!


I need help from all of you gurus out there ! I am working off of a mac osx system , I have saved a .tif and have sent it to a client. This is something we have always done for this client .... but all of a sudden , the client is telling me that when they try to place the .tif into word, it is asking to be converted. I have never had this problem before . They are using word 2000 on their pc.

I have saved it out as a .tiff, there is not much else I feel that I can do on my end but could settings be an issue on their end or possibly security issues
with the automatic updates be preventing this from going into word?

Any insight would be greatly appreciated!!!!
Thank you in advance!!!!