word cannot open the document
my sister has been working on a school project for about 2weeks now. And she had been consistently saving,dont know what is wrong here.
I restored the computer and when I opened word it came up with a document recovery. Under available files it says the name file I want [autosaved] and under that... this version was created from autorecovery. However when I try to open the file from autorecovery it says: "word cannot open the document" and and I press ok and another message says: "cannot delete file: cannot read from source file or disk". I can only try and open it once and then it disapperas and I have to do another system recovery. I tried to find the autorecovery file to no avail. It is nonexistant on the computer yet somehow shows up in document recovery. I went to where document recovy finds its files and theres nothing there but empty folders (even with hiding off). Please help me because she needs this document really bad.
Thanks in anticipation!
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