PROBLEM: When one particular person opens a Word doc the bullets and spacing are always way off and distorted EVEN IF another person has fixed the doc and the same doc appears fine on other user's screen. I'm guessing this one particular user has something in their settings that is causing this error but I don't know what. I have attached an example doc to show the problem we are having. A lot of our docs are in this table format with the bullet points and this continues to happen with different docs from this one user.
Possible tabs issue...I also looked into paragraph spacing and indentation but cannot solve.


Also of significance- the bullets and spacing cut off the first letter of each bullet point.

I need to find out what is causing this problem, please don't just suggest I cut and paste the document into a new doc. That will not help as when we do that and send the new doc back to the user it is all messed up again when they open it in their Word.

Attached Files

WORD Problem Example - Bullets Spacing.docx (28.4 KB, 10 views)

Don't know if this was still the case with Office 2007, but there was a time when information about bullets was not saved with the document … all the .doc said was "use bullet n° 3 from the profile of the person who just opened this document on this PC", so if two users had set up different bullets you could guarantee one of the users would end up disappointed when they exchanged documents.

Try and see whether the 'problem' user has different bullet settings; other people on the forum will know a lot more about how to this (especially on an older version) than I do :-}

See What happens when I send my document to someone else? Will Word mess up my formatting? and...

How to control bullets in Ribbon Versions of Word by Shauna Kelly

I did not see any problems in the document you posted. The attached template is the Normal template and the box to update styles is not checked.

Never mind, I found out this one particular user was using Word 2003 so it was a compatibility issue.