New graphics in head is obscured

[jrasicmark]

I was given a document that was saved as Word from an Acrobat PDF; they need me to resolve all of the formatting problems that resulted, but this one has me stumped.


Naturally, they don't have the original Word document that it came from and they need to revise the text.
They've got the wrong logo in the header area. When I bring the correct logo in, only a sliver of it shows up (the bottom), even when I re-scale it to the same depth as the old logo that is already there. What could be hiding most of the new logo and how do I fix it? Is there a way to select the old logo and just choose "replace"? The new logo I'm bringing in is a TIFF if that makes any difference.

[JulieW]

This is interesting. Are there conflicts with other graphics perhaps?

If it helps you troubleshoot, I encountered a similar problem recently. It was creating document cleanup macros for a document conversion suite. The original graphics were improperly anchored. My goal was to convert them to inline shapes as it was not necessary for them to float. Something strange happened and I did not chase it fully because once identified, I took the path of least resistance.

The strange thing was that even after changing the shape to become an inline shape, and even after cutting it out of its original anchor to another document, and pasting it back in as an inline shape, I found the original anchor paragraph marks (no longer an anchor at this stage) were causing the problem. As long as that inline shape was pasted into the original anchor, the result was similar to what you see (graphic truncated - with only a sliver visible. In my case users are cleaning up documents, so it wasn't not necessary to chase it further. My shape conversion macro puts it into a new virgin paragraph, and users delete the original anchor paragraph mark, if empty.

In your case, if it is the same problem, you may need to do something with the anchor paragraph, maybe reset it, idk.

[jrasicmark]

Thanks. I stumbled onto a solution; I checked original logo and it was placed in the background, so when I put the new logo in the background, the whole logo showed up. I would think something in the background would be easily obscured by something, but apparently in Word, the opposite is true.

[Stefan Blom]

If the logo was initially "In line with text," which means that it behaves a (large) text character, most likely the Line Spacing was inappropriate, for example set to a static amount to small for the whole picture to show up.