Document looses formatting

tnks2hp · #1 04-21-2014, 08:27 AM

I have a Word document that was created in Office X but when its viewed as an attachment to an email in Word 2007, it looses its formatting.

I've tried saving it in 2007 formatting from Word 2010 and I get the same result. Any ideas on how I can keep the formatting when opened in Office 2007?

I appreciate your help.

Stefan Blom · #2 04-21-2014, 10:20 AM

Turn off the option to open e-mail attachments in Reading Layout view/Full Screen Reading/Reading view (different names in different versions). The exact location of the option is different in different versions of Word. In Word 2010, you'll find it at File tab | Options | General.

tnks2hp · #3 04-21-2014, 10:53 AM

Thanks I found the setting. I'll test it and update the thread.

Stefan Blom · #4 04-21-2014, 11:48 AM

Thanks for the feedback. Please do post a follow-up message once you have tested the setting.

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