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  #1  
Old 03-29-2014, 09:35 AM
alsearsa alsearsa is offline Word 2000...Can't customize keyboard shortcut Windows XP Word 2000...Can't customize keyboard shortcut Office 2000
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Default Word 2000...Can't customize keyboard shortcut

Word 2000 with XP Pro

I have previously successfully added keyboard shortcuts for tables. Now, when I attempt to customize, as soon as I click "keyboard" Word 2000 locks up. I have to abort the application. It just happened without my changing anything... that I am aware of.



I have deleted all Normal.dot files. Also deleted Normal.dot files and restored older .dot file I had saved. Also, I reinstalled Word 2000. Nothing has helped.
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Old 03-30-2014, 01:26 AM
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Have you tried repairing the Office installation (via Help|Detect & Repair in Word)?
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Old 03-31-2014, 08:36 AM
alsearsa alsearsa is offline Word 2000...Can't customize keyboard shortcut Windows XP Word 2000...Can't customize keyboard shortcut Office 2000
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Yes I have tried repair. Twice! Still as soon as I click "keyboard" it is Ctlr+Alt+Del . I have also removed the application and reinstalled. It is likely a reg problem but I don't know what to look for.

Any suggestions as how to word a Google search for this?
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Old 03-31-2014, 02:16 PM
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As a first step, try running Word in safe mode (From the Windows Start button, select Run, and type winword.exe /a). If it works OK then, the problem is most likely due to a faulty 3rd-Party Addin. Bluetooth drivers, for example, are notorious for causing problems. I f Word runs OK in safe mode, re-start it then disable all 3rd-Party Addins. Microsoft's Silverlight is also incompatible with Office 2000 (uninstall this via the Windows Control Panel if its installed). Re-enable the Addins one at a time and try the things that provoked the crash, until you find which Addin's the culprit, then disable that one again.

If running Word in safe mode doesn't fix the problem, Word may have a corrupt registry key. In that case, close all Office programs then, from the Windows Start Button, click Run, type Regedit, then click OK. In Regedit, navigate to:
HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Wo rd\Data
and delete the key. Word will re-create in upon re-starting. Note that you'll lose any existing customisations.

Failing the above, you might also try the further manual steps at this link: http://support.microsoft.com/kb/921541/en-us. Although it only refers to office 2003 & later, the Office 2003 instructions are equally applicable to Office 2000.
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Old 04-06-2014, 10:26 PM
alsearsa alsearsa is offline Word 2000...Can't customize keyboard shortcut Windows XP Word 2000...Can't customize keyboard shortcut Office 2000
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You're on to it Paul. It works in safe mode. At the expense of seeming dense, how do I get to these 3rd-Party Addins?

BTW I probably don't check here everyday. Thus, the delay in communication.
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Old 04-06-2014, 10:52 PM
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You access the Addins via File|Options|Addins. The standard MS ones should be OK, so it's just a matter of working out which of the others is the culprit. As I said before, Bluetooth Addins are notorious for causing problems.
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Old 04-07-2014, 03:45 AM
Charles Kenyon Charles Kenyon is offline Word 2000...Can't customize keyboard shortcut Windows 7 64bit Word 2000...Can't customize keyboard shortcut Office 2010 32bit
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How to find out whether any Word Add-ins have been installed
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  #8  
Old 04-08-2014, 10:07 PM
alsearsa alsearsa is offline Word 2000...Can't customize keyboard shortcut Windows XP Word 2000...Can't customize keyboard shortcut Office 2000
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I didn't fine Addins via File|Options|Addins. I did fine Tools|Templates and Addins. Guess this is the same? There I found just one addin... Finereader.sprint.dot. Removed that without a positive result. Tools|COM Addins found Web Page Wizard which was not turned on. I don't know of any reason I would have Bluetooth drivers. I do have Microsoft's Silverlight installed for a purpose. I'll try uninstalling Silverlight when I have another moment for this. Thanks!
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Old 04-08-2014, 10:11 PM
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Quote:
Originally Posted by alsearsa View Post
I didn't fine Addins via File|Options|Addins. I did fine Tools|Templates and Addins. Guess this is the same?
Yes, that's the same - I was thinking of more recent versions when I referred to File|Options|Addins.
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  #10  
Old 04-20-2014, 01:12 PM
alsearsa alsearsa is offline Word 2000...Can't customize keyboard shortcut Windows XP Word 2000...Can't customize keyboard shortcut Office 2000
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Finally got around to removing Silverlight. No good. Seems deleting the key has solved the problem.... at least for the moment. I had also developed a problem with everything double spacing despite all efforts. This seems to have cleared up, also. Thanks!!
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