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HELP


Why is my word doc looking like this?

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Do you see this when you open the document by double-clicking its icon? If you start Word first and then open the document via File | Open, then does it display in a readable format?

If using the Open dialog box works, then something has happened with the filename extension for the problem file. You should be able to resave in Word format and then just delete the original file.

__________________
Stefan Blom
Microsoft Word MVP

Microsoft 365 apps for business
Windows 11 Professional

Thanks for your reply Stefan.
Same result either way lm afraid sir. Via opening word then the file or double clicking on its icon it appears as in my original cry for help.

Have you tried Open and Repair then? In the File | Open dialog box, select the file and, click the arrow on the Open button, and finally click Open and Repair.

__________________
Stefan Blom
Microsoft Word MVP

Microsoft 365 apps for business
Windows 11 Professional

Did that Stephan. Just the same. AGHHHHHHH!!!

Too bad. :-( To me, the "codes" displayed in the file look like RTF, so I was hoping it would be possible to recover the text.

__________________
Stefan Blom
Microsoft Word MVP

Microsoft 365 apps for business
Windows 11 Professional

Thinking about it, have you tried Recover Text from Any File then?

__________________
Stefan Blom
Microsoft Word MVP

Microsoft 365 apps for business
Windows 11 Professional

Mornin Stephan
I only appear to have a problem with this file. My office 2010 opens all other files. It is a very important file so I hope that there is a solution

Have you tried Recover Text from Any File? In the Open dialog box, specify the "Recover Text from Any File" file type, and then try to open the problem file.

__________________
Stefan Blom
Microsoft Word MVP

Microsoft 365 apps for business
Windows 11 Professional

Just out of curiosity, is what we're seeing a chunk of .rtf?

That was my thought as well (see my previous replies), but apparently not; it made no difference for the damaged document.

__________________
Stefan Blom
Microsoft Word MVP

Microsoft 365 apps for business
Windows 11 Professional

Oops … missed that by scrolling down too quickly :-}

If you are allowed to share the document, you can attach it to a message in this thread.

__________________
Stefan Blom
Microsoft Word MVP

Microsoft 365 apps for business
Windows 11 Professional

Good morning all I have tried everything (I think ????) to rescue this majorly important document. I have downloaded and tried Remo Repair Word and Recovery for Word but with no success.
Any other suggestions would put you on my Christmas card list !

Any chance you worked on this document in Word while it resided on a flash drive?