Any idea why my envelope feed works, but will only print on an 8x11 sheet of paper


When it feeds the envelope through, it puts the intended recipient's address in the middle at the top of the envelope and the senders address is not printed

My computer too had a run a way cursor

Hi shebewoman,

Although you may have had 'runaway cursor' problems, your post seems to concern an entirely different issue.

Please don't hijack other threads; start a new one for a new topic. I've split your post off to a new thread.

__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]

thank you, i am new here to the forum.

Your problem description suggests your page size in Word isn't set to the appropriate envelope size.

__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]

That's not it, under options in the envelope template I have selected envelope 10. Unless, there is somewhere else that controls where printed text should appear on an envelope.

Have you checked your printer's settings for the envelope feeder? It may be configured for the wrong size stationery.

__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]

re-installed printer to take care of the issue.