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#1
02-26-2014, 06:02 AM
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Word attachments are saved as DOCX
I have changed the setting in word for documents to be saved as Word 97-2003 documents but they are still being saved as DOCX. How do I stop this? The attachment comes in as a word document but will only save as a DOCX.  Last edited by Batty; 02-26-2014 at 08:18 AM. Reason: additional information 
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#2
02-26-2014, 05:09 PM
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The file format you select in the Options dialog box applies to files that you create. Attachments that you receive from other people will be in the format the sender chose. You will have to resave the attachments manually after downloading them.
__________________
Stefan Blom Microsoft Word MVP Microsoft 365 apps for business Windows 11 Professional
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#3
02-27-2014, 04:20 AM
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I have tried this but word will only let me save as DOCX even though it has been sent as a word document. When I try to save the options are DOCX FILE or ALL FILES. There is no option for Word 97/2003.
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#4
02-27-2014, 05:16 AM
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You should be able to (re-)open the document in Word after you saved it to the hard drive and then resave. Are you saying that "Word 97-2003 document (*.doc)" is not offered in Word's Save As dialog box?
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Stefan Blom Microsoft Word MVP Microsoft 365 apps for business Windows 11 Professional
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#6
02-27-2014, 12:25 PM
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This is strange. In the Save As dialog, you shouldn't be seeing "All Files" at all, only specific file formats.
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Stefan Blom Microsoft Word MVP Microsoft 365 apps for business Windows 11 Professional
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#8
02-28-2014, 02:20 PM
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See if there are any trial versions of Office on the same machine. Uninstall them if you find any. Then repair Office.
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Stefan Blom Microsoft Word MVP Microsoft 365 apps for business Windows 11 Professional
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#10
03-02-2014, 05:49 AM
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Start Office setup in Control Panel and choose the repair option.
__________________
Stefan Blom Microsoft Word MVP Microsoft 365 apps for business Windows 11 Professional
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#12
03-02-2014, 07:24 AM
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If you select Change you should then be presented with additional options, one of which is Repair.
__________________
Stefan Blom Microsoft Word MVP Microsoft 365 apps for business Windows 11 Professional
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