First page footer numbering starts with number 2

[parsonsv]

Context: My document has two sections. Section 1 is page numbered i, ii, iii and Section 2 is page numbered 1, 2, 3, etc.

Problem: Section 2 actually starts on an even page, and that's what the business wants. However, even though the number format in the footer is set as Start at 1, the number actually shows as 2.

There are no blank pages inserted between the sections and none print out to explain the bump in page number.

I've experimented with all the different section break types and document settings but can't resolve this.

Solutions?

Thank you for your help.