Using Word/OL 2010 to generate personalized email messages

[rickr44318]

Hello -- I've tried to follow the directions for this in an office.microsoft.com KB article, but am not getting far.


I created a simple message document, linked 5 entries in my Contacts folder, verified and matched the merge field (1st name only), previewed and saved the document, and finished the mailing steps [select the Email Address field, add a subject line, and Send], but nothing is sent.


Can anyone who's used this feature shed some light? Thanks in advance, r/