Have forgotten how to set up a hyperlink. Can you give me a series of steps?

I don't know if this is the shortest way to do it or not, but:

1) Highlight the text that you want a hyperlink to key on
2) On the INSERT ribbon in the LINKS section, click on "Bookmark"
3) Give the highlighted text a Bookmark Name and click "Add"
4) Highlight the text that you want the hyperlink to GO TO
5) Click on "Hyperlink" (on the INSERT ribbon in the LINKS section) to get the Insert Hyperlink Menu
6) Under the "Link to" portion of the menu (left-hand side), click on "Place in This Document"
7) Under "Select a place in this document", click on the bookmark you created in step 3 above; click OK

Your link should appear (in blue text) as defined in step 4. Test it out to make sure it works.

Hope this helps.

Thanks. I think the problem is due to something that has nothing to do with hyperlinks. I wish to link answers a, b, c, d, and e to the word correct or incorrect. But when I click on the space before one of these five letters, a grey area comes up covering a, b c d and e which I can't get rid of. a, b, c, d, and e are positioned one below the other.

Hi
Can you provide a little more information on what you are trying to achieve and we can then see if we can help you further.
Tony