Microsoft Office Forums

Go Back   Microsoft Office Forums > >

Reply
 
Thread Tools Display Modes
  #1  
Old 10-16-2012, 06:16 PM
judyn judyn is offline Word stopped working Windows Vista Word stopped working Office 2010 64bit
Novice
Word stopped working
 
Join Date: Oct 2012
Posts: 7
judyn is on a distinguished road
Unhappy Word stopped working

Office2010, while working in word I get the message microsoft word has stopped working and another window saying windows was troubleshooting the problem. I've tried all one of the solutions about ad-ins but did not resolve the issue. Worked fine till about a week ago. Running on Vista and using the MS office home & student 2010 version. Other computer with same running on microsoft 7 ok and other office programs (at least excel) this doesn't happen. Can someone help, I'm going crazy with this.
Reply With Quote
  #2  
Old 10-17-2012, 04:14 AM
Stefan Blom's Avatar
Stefan Blom Stefan Blom is online now Word stopped working Windows 7 64bit Word stopped working Office 2010 32bit
Moderator
 
Join Date: Aug 2011
Posts: 3,872
Stefan Blom is a name known to allStefan Blom is a name known to allStefan Blom is a name known to allStefan Blom is a name known to allStefan Blom is a name known to allStefan Blom is a name known to all
Default

Have you tried repairing the installation?
__________________
Stefan Blom
Microsoft Word MVP

Microsoft 365 apps for business
Windows 11 Professional
Reply With Quote
  #3  
Old 10-17-2012, 07:21 AM
judyn judyn is offline Word stopped working Windows Vista Word stopped working Office 2010 64bit
Novice
Word stopped working
 
Join Date: Oct 2012
Posts: 7
judyn is on a distinguished road
Default

Thanks for your help.Don't know how to and didn't see anything about that online for solutions. Guess I should back up all my files first then where can I find how to do this? Will this fix it? Don't understand why this occurred all of a sudden when I have been running this program on this computer for a few yrs now since I bought it. Thinking either some update did something or maybe something in firefox last update.
Reply With Quote
  #4  
Old 10-17-2012, 07:28 AM
Stefan Blom's Avatar
Stefan Blom Stefan Blom is online now Word stopped working Windows 7 64bit Word stopped working Office 2010 32bit
Moderator
 
Join Date: Aug 2011
Posts: 3,872
Stefan Blom is a name known to allStefan Blom is a name known to allStefan Blom is a name known to allStefan Blom is a name known to allStefan Blom is a name known to allStefan Blom is a name known to all
Default

To repair Word/Office 2010: Click Start menu | Control Panel. Make sure that "View by" is set to "Small icons"; then click Programs and Features. Locate Office in the list of installed application and select it. Click Change and then choose the Repair option.
__________________
Stefan Blom
Microsoft Word MVP

Microsoft 365 apps for business
Windows 11 Professional
Reply With Quote
  #5  
Old 10-17-2012, 07:22 PM
judyn judyn is offline Word stopped working Windows Vista Word stopped working Office 2010 64bit
Novice
Word stopped working
 
Join Date: Oct 2012
Posts: 7
judyn is on a distinguished road
Default

Dear Stefan, THANK YOU. Tried it and your suggestion did not work. Today Excel started doing the same thing. I did notice that there was a microsoft security update on the 11th to office 2010 pushed to my computer which is recent enough to make me think it was that.

Thinking of deleting that update to see if it would fix but may reach out a little more before I do.

Any other suggestions? Any one else have any?
Reply With Quote
  #6  
Old 10-18-2012, 03:09 PM
Stefan Blom's Avatar
Stefan Blom Stefan Blom is online now Word stopped working Windows 7 64bit Word stopped working Office 2010 32bit
Moderator
 
Join Date: Aug 2011
Posts: 3,872
Stefan Blom is a name known to allStefan Blom is a name known to allStefan Blom is a name known to allStefan Blom is a name known to allStefan Blom is a name known to allStefan Blom is a name known to all
Default

The symptoms suggest a damaged installation. If you exit all Office applications and then delete the Data key for Word in the registry, does that improve the situation? For this and more troubleshooting, see http://support.microsoft.com/kb/921541/en-us/ (Troubleshoot problems that occur when you start or use Word 2010, 2007, or 2003).
__________________
Stefan Blom
Microsoft Word MVP

Microsoft 365 apps for business
Windows 11 Professional
Reply With Quote
Reply

Thread Tools
Display Modes


Similar Threads
Thread Thread Starter Forum Replies Last Post
Excel stopped working. nodsirrah Excel 9 07-01-2017 04:58 AM
Word stopped working Show Styles in Use stopped working CallMeAndy Word 6 07-16-2012 12:53 PM
Word stopped working Microsoft Word has stopped working Extraordinaire Word 4 10-29-2009 11:43 AM
Word stopped working Tab key stopped working in Word jgriffin Word 2 06-24-2009 04:05 PM
Word stopped working Excell stopped working TomC Excel 4 05-26-2006 11:40 PM

Other Forums: Access Forums

All times are GMT -7. The time now is 01:02 PM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
Search Engine Optimisation provided by DragonByte SEO (Lite) - vBulletin Mods & Addons Copyright © 2024 DragonByte Technologies Ltd.
MSOfficeForums.com is not affiliated with Microsoft