Microsoft Office Forums

Go Back   Microsoft Office Forums > >

Reply
 
Thread Tools Display Modes
  #1  
Old 04-06-2009, 05:09 AM
sinjin sinjin is offline
Novice
Problems closing Word 2007 and editing .doc files
 
Join Date: Apr 2009
Posts: 1
sinjin is on a distinguished road
Default Problems closing Word 2007 and editing .doc files

I currently have Office 2007 installed on a machine running Windows Vista Ultimate. I can get Word to open just fine. However, every time I close it I get an error message saying that Word has stopped working. It then searches for a fix online. Here's what I've done so far:



1) I ran the Office Diagnostics. One problem was found, but was not able to be fixed. I do not know what the specific problem was that was discovered.

2) I ran Windows Updates, including SP1 for Office 2007. That didn't help.

3) I then ran a repair on MS Office through Programs in Control Panel. The first time I ran it I got an error message that mentioned the following:

MS Setup Bootstrapper has stopped working.

I then tried running the repair again and it worked. Unfortunately, that didn't fix anything. Yes, I did restart after the repair finished.

The other problem I'm now having is that I can open .doc files that were already created, but cannot edit them. I've uninstalled and reinstalled Office 2007. I'd greatly appreciate it if someone would please shed some light on these issues. Thank you.
Reply With Quote
  #2  
Old 04-07-2009, 09:09 AM
zyzzyva57 zyzzyva57 is offline Problems closing Word 2007 and editing .doc files Windows 7 32bit Problems closing Word 2007 and editing .doc files Office 2007
Expert
 
Join Date: Mar 2009
Location: Dawsonville, Ga (NE of Atl)
Posts: 355
zyzzyva57 is on a distinguished road
Default

First of all, a conventional uninstall of a program still leaves certain Registries plugged in that "remembers," e.g., why when you uninstall a program to run for a trial simply reinstalling the program remembers

With a paid product such as Office, Registries still "remember" certain set-ups

Therefore, what I uninstall with is a FREE program from Revo, which cleans out everything:
Revo Uninstaller Freeware - Uninstall Software, Remove Programs, Solve uninstall problems

When asked, make sure you click you want EVERYTHING including Registries cleaned out so you will get a virgin reinstall

But before uninstalling/reinstalling, I would do a System Restore back to a time Word was working correctly, if it ever did

If the above fails, then we can work from a virgin copy of Word installed

Reply With Quote
Reply

Thread Tools
Display Modes


Similar Threads
Thread Thread Starter Forum Replies Last Post
Closing docs in Word 2007 Stjamesg8 Word 5 06-03-2009 02:36 AM
Problems closing Word 2007 and editing .doc files Publisher 2007 - .png files? iain7 Publisher 1 03-03-2009 04:09 PM
Editing or Converting an Image in Word DavidWell Word 0 01-22-2009 11:30 AM
Editing Default Word 2007 Template nhrav Word 0 09-16-2008 05:08 AM
character per line problems in Word 2007 JLStreet Word 0 02-13-2008 06:50 AM

Other Forums: Access Forums

All times are GMT -7. The time now is 09:47 AM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2022, vBulletin Solutions Inc.
Search Engine Optimisation provided by DragonByte SEO (Lite) - vBulletin Mods & Addons Copyright © 2022 DragonByte Technologies Ltd.
MSOfficeForums.com is not affiliated with Microsoft