Hi Michelle,

Every piece of text in Word has at least one Style attribute. This is a paragraph Style. A paragraph Style defines the basic look of a paragraph in terms of justification, indenting, typeface, point size, and so on. You can also use chaacter Styles for changing the attributes of various parts of a paragraph. Even though a paragraph will always have a paragraph Style, the formatting is gives can be overridden manually, changing the paragraph to look quite different from what its Style definition says it should look like. Inexperienced Word users often make this mistake.

Your reference to 'font 14 pt or 16 pt' is a reference to font attributes, not to the Style definition. If you have full the 'Formatting' toolbar displayed, the left-most panel tells you the Style definition for wherever the insertion point is located. Next to that is the typeface, then the point size. The Style definition is what you need to work with for the Table of Contents.

By default, when you insert a Table of Contents field in Word, it picks up any paragraph with the Style definitions for the paragraph Styles named Heading1, Heading2 and Heading3. Now, if you're getting paragraphs that don't look like headings, that'll be because someone has take a paragraph with one of the heading Styles applied and over-ridden its formatting to make it look like something else. A simple and effective solution for this is to delete the preceding paragraph's paragraph break (if it's not in a heading Style), then immediately press Enter. You can also achieve the same result by copying the paragraph break from another paragraph that's not in a heading Style, and pasting that immediately before the paragraph break for the problem paragraph. You can then delete the problem paragraph break.

When you're done, goto the Table of Contents, press F9 to update it (choose 'entire table') and the problem entries should disappear.

__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]