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#2
03-13-2012, 04:51 PM
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I'd suggest having your friend try the approaches suggested here:
http://support.microsoft.com/kb/921541 http://word.mvps.org/FAQs/AppErrors/...artingWord.htm and http://windowssecrets.com/forums/sho...hp/32641/page2 for various troubleshooting steps that will help you track down (and hopefully solve) the problem.
__________________
Cheers, Paul Edstein [Fmr MS MVP - Word] 
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