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Old 12-03-2011, 11:31 AM
pgrant pgrant is offline Outlook Mailmerge - Application Crash Windows 7 64bit Outlook Mailmerge - Application Crash Office 2010 64bit
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Outlook Mailmerge - Application Crash
 
Join Date: Dec 2011
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Default Outlook Mailmerge - Application Crash

I have been trying run a mailmerge from Word 2010 to use addresses from Outlook 2010. The instructions I have are to define the label which presents no problem. Then when then go on to select the recipients from Outlook, Word crashes and restarts.

I am using 64 bit versions of Word and Windows 7. If I follow the link in the events log, I get no useful information.

The message in the events log is pasted below:

Log Name: Application
Source: Application Error
Date: 03/12/2011 18:12:54
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: PGDT
Description:
Faulting application name: WINWORD.EXE, version: 14.0.6024.1000, time stamp: 0x4d83e2f6
Faulting module name: mspst32.dll, version: 14.0.6108.5000, time stamp: 0x4e28ae4f
Exception code: 0xc0000005
Fault offset: 0x000000000004a020
Faulting process id: 0x1a70
Faulting application start time: 0x01ccb1e654c30558
Faulting application path: C:\Program Files\Microsoft Office\Office14\WINWORD.EXE
Faulting module path: c:\progra~1\mif5ba~1\office14\mspst32.dll
Report Id: 6b51c08f-1dda-11e1-b8e3-c2148fcc34da
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-12-03T18:12:54.000000000Z" />
<EventRecordID>37712</EventRecordID>
<Channel>Application</Channel>
<Computer>PGDT</Computer>
<Security />
</System>
<EventData>
<Data>WINWORD.EXE</Data>
<Data>14.0.6024.1000</Data>
<Data>4d83e2f6</Data>
<Data>mspst32.dll</Data>
<Data>14.0.6108.5000</Data>
<Data>4e28ae4f</Data>
<Data>c0000005</Data>
<Data>000000000004a020</Data>
<Data>1a70</Data>
<Data>01ccb1e654c30558</Data>
<Data>C:\Program Files\Microsoft Office\Office14\WINWORD.EXE</Data>
<Data>c:\progra~1\mif5ba~1\office14\mspst32.dll</Data>
<Data>6b51c08f-1dda-11e1-b8e3-c2148fcc34da</Data>
</EventData>
</Event>
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