I am unable to replicate that error. Can you attach a document to a post with some representative data, including an indication of what you want to delete (delete anything sensitive)? You do this via the paperclip symbol on the 'Go Advanced' tab. If it's a docm file, you'll need to zip it first.

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Cheers,
Paul Edstein
[Fmr MS MVP - Word]

If I send you a document that was created that had a Word add-in will the document contain all you need to view it correctly? I assume you will also want the .dotm file I use and have loaded in the user Word start-up folder.

If you tell me an email address I can send them to you. I can't put it the document nor the .dotm file in public forum.