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Old 04-13-2014, 02:32 AM
gh66 gh66 is offline Windows 8 - automatically supplied password is rejected on start-up Windows Vista Windows 8 - automatically supplied password is rejected on start-up Office XP
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Windows 8 - automatically supplied password is rejected on start-up
 
Join Date: Dec 2011
Location: Chester, UK
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Default Windows 8 - automatically supplied password is rejected on start-up

Hi,

I'm using a laptop with Windows 8. I recently changed the password for my MS account. Now, each time I do a start-up, the Welcome screen appears and then says 'The username or password is incorrect. Try again.' N.B. At this point, I haven't typed anything, so it must be getting the incorrect password (presumably my old one) automatically from somewhere. Previously, I didn't need to enter a password when starting up.

When I enter my current password, it is then accepted, so this isn't a huge problem, but it is a nuisance. Can anyone please advise?

Thanks,
Graham
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Old 04-13-2014, 08:09 AM
NWConsulting NWConsulting is offline Windows 8 - automatically supplied password is rejected on start-up Windows 7 32bit Windows 8 - automatically supplied password is rejected on start-up Office 2010 32bit
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Sounds like Auto-Logon is enabled on your machine, and it was set up before you changed your password.

Disable auto-logon this way:
1. Open the Charms Bar and type netplwiz in to the search box and press enter.
2. In the dialog box displayed make sure the 'Users' tab is selected.
3. There is a check box marked 'User must enter a username and password to use this computer' - Make sure this is ticked.
4. Click 'Apply' and you will be done.

This will mean that you have to type a password to login in each time, but this is a far more secure option than Auto-Login, which should never be available on any platform - If someone gains access to your PC then it's trivially easy to steal your data!

HTH

Neil
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Old 04-13-2014, 09:00 AM
gh66 gh66 is offline Windows 8 - automatically supplied password is rejected on start-up Windows Vista Windows 8 - automatically supplied password is rejected on start-up Office XP
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Windows 8 - automatically supplied password is rejected on start-up
 
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Location: Chester, UK
Posts: 9
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Thanks, Neil. I've done this, and logged in successfully after a restart. I'd rather start it up without having to enter a password, but I take your point about security.
Graham
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