Microsoft Office Forums Lap top screen is black

Go Back   Microsoft Office Forums > >

Reply
 
Thread Tools Display Modes
  #1  
Old 01-14-2014, 01:29 AM
thendrie thendrie is offline Lap top screen is black Windows XP Lap top screen is black Office 2007
Novice
Lap top screen is black
 
Join Date: Jan 2014
Posts: 1
thendrie is on a distinguished road
Default Lap top screen is black


We have an HP lap top. The computer is on. The fan is running and there are lights flashing on some of the buttons. The screen is completely black though. Any suggestions on how to get this working again?

Thanks, Tammy
Reply With Quote
  #2  
Old 01-29-2014, 11:15 AM
Gary Drumm Gary Drumm is offline Lap top screen is black Windows XP Lap top screen is black Office 2007
Advanced Beginner
 
Join Date: Mar 2012
Posts: 86
Gary Drumm is on a distinguished road
Default

There can be several issues.
Try this, unplug it, take out the battery, and hold down the "on" button for 30 seconds or so to drain the capacitors. Then plug it back in, and try to turn it on. (with or without the battery doesn't matter at this point). If that works (it's called de-gausing I think), then you might have to do it again several weeks or months from now. If that doesn't work, you probably need to send it out to have the motherboard "re-flowed", the solder connections inside can get loose over time.
HTH,
Gary
Reply With Quote
  #3  
Old 02-03-2014, 09:34 AM
Guloluseus Guloluseus is offline Lap top screen is black Windows 7 64bit Lap top screen is black Office 2010 32bit
Competent Performer
 
Join Date: Mar 2013
Posts: 160
Guloluseus is on a distinguished road
Default

If you get nothing at all on the screen (no BIOS screen, no HP logo, nothing) then I would think that the screen is broken. Do you get any picture at all- a faint ghosting, if you look carefully? If ot is an older lappy (3/4 years or more) a broken screen would not be unlikely. there is an invetor unit that feeds the screen backlight, and these can often go. Best bet would be get a professional to lok at it- repairs on laptops are difficult to say the least if you have little or no experience, and a pro shop can usually tell you fairly quickly (and hopefully cheaply) where the fault lies- chances are that its probably a better bet (if its older) to go for a new model, as repairs can often be worth than the original is worth.
Reply With Quote
Reply

Thread Tools
Display Modes


Similar Threads
Thread Thread Starter Forum Replies Last Post
New Monitor: Print Preview Screen On Left Side of Screen, Not Centered tatihulot Word 1 09-11-2013 02:47 AM
Lap top screen is black Black line crescere Word 9 04-01-2013 03:34 PM
Lap top screen is black Word 2010: "Screen shot" and "Print Screen" and fitting the page boundaries! Jamal NUMAN Word 4 06-30-2011 05:48 PM
Lap top screen is black Mystery black screen kjaslow PowerPoint 1 06-15-2011 07:01 AM
screen flashes black when writing docsobeck PowerPoint 0 02-01-2010 11:09 AM


All times are GMT -7. The time now is 03:21 PM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2019, vBulletin Solutions Inc.
Search Engine Optimisation provided by DragonByte SEO (Lite) - vBulletin Mods & Addons Copyright © 2019 DragonByte Technologies Ltd.
MSOfficeForums.com is not affiliated with Microsoft