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Old 12-20-2022, 11:12 AM
AndyMH AndyMH is offline Visio2016 cannot drag objects with mouse Windows 7 64bit Visio2016 cannot drag objects with mouse Office 2016
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Default Visio2016 cannot drag objects with mouse

Six months ago visio2016 was working fine (don't use it often). Today wanted to update a circuit diagram:
  • Could not drag objects around with the mouse, but I could move them up and down with the cursor keys
  • Could not drag new objects from the symbols pane on the left to the main drawing, but I could copy/paste
  • Could not use the connector tool to connect objects with the mouse.

Googled and things I have tried that have had no impact:
  • shutdown, reboot.
  • using the ESC key as suggested by some posts on the web where the user had the same problem (but seemed to be earlier versions of visio).
  • making sure visio is updated - it has all updates.
  • starting with a new empty document

I'm running visio2016 under win7 in a VM using virtualbox with a linux host. Also have the same but with a win10 VM - has the same problem. This setup unchanged for several years.

Visio is activated. Purchased under the "home user" scheme some years ago when working (I'm now retired). Have office2016 under the same scheme, both working fine, checked - I can drag images around in word2016.

Stuck, the problem makes visio virtually unusable?



Update - I have 3 nearly identical* thinkpad T430 all with the same win7 VM all running linux as the host. Fired up the other two, visio works as it should. Copied the win7 VM from a working laptop to the problem laptop - no change the copied VM has the same problems with visio as the original. At a loss to explain why?



* one has same memory, 16GB, and i7 cpu, the other an i5 and 8GB RAM.

Last edited by AndyMH; 12-20-2022 at 12:52 PM. Reason: update
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Old 12-20-2022, 04:39 PM
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Guessed Guessed is offline Visio2016 cannot drag objects with mouse Windows 10 Visio2016 cannot drag objects with mouse Office 2016
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Have you tried a different mouse on that machine?
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Old 12-20-2022, 04:46 PM
AndyMH AndyMH is offline Visio2016 cannot drag objects with mouse Windows 7 64bit Visio2016 cannot drag objects with mouse Office 2016
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Good thought, no. Worth a try, but everything else works with the mouse. It's an MS wireless mouse. Something for tomorrow.
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Old 12-20-2022, 06:18 PM
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It is hard to diagnose if the mouse works fine on other applications and I don't know enough to help much but to me it sounds like a system issue related to the Virtual Machine setup. This webpage gives a clue that it might be worth checking the version of the mouse controller too if trying a different mouse doesn't solve it.
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