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Old 08-21-2022, 07:04 AM
jcreek jcreek is offline Opening Visio Problem Windows 10 Opening Visio Problem Office 2021
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Opening Visio Problem
 
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Default Opening Visio Problem

I have several Visio programs with some irreplaceable data in them.
Problem: When I try to open a program a
"box opens which says that the program is open in another application
Please close & try again" I click OK
then a second box appears and says "Visio internal error #3400
action 1283: open file


first try closing & reopening the file
next try restarting Visio
OK"
I have closed and even restarted computer but the same boxes keep coming back.
Not real computer good so please show all the details you can.

Thanks for any help
Rod
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  #2  
Old 08-22-2022, 04:15 AM
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Guessed Guessed is offline Opening Visio Problem Windows 10 Opening Visio Problem Office 2016
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Can you open Visio without errors if you don't open the file initially? If Visio can't open successfully then you may need to re-install the software.

If Visio opens with no errors then you can then choose File > Open to select the file as a second step. Does this work without an error?
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Andrew Lockton
Chrysalis Design, Melbourne Australia
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Old 08-22-2022, 06:59 AM
Paul Herber Paul Herber is offline Opening Visio Problem Windows 10 Opening Visio Problem Office 2019
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Which version of Visio?
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Old 08-22-2022, 11:56 AM
jcreek jcreek is offline Opening Visio Problem Windows 10 Opening Visio Problem Office 2021
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Visio Standard 2021
Also I store the programs in One Drive Cloud

Last edited by jcreek; 08-22-2022 at 12:01 PM. Reason: adding text
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Old 08-23-2022, 08:42 AM
jcreek jcreek is offline Opening Visio Problem Windows 10 Opening Visio Problem Office 2021
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I can open Visio then open my files and no boxes appear. I was opening through the One Drive. Thanks for the help.
Rod
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