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  #1  
Old 05-03-2022, 08:10 PM
groston groston is offline Viso keeps crashing Windows 7 64bit Viso keeps crashing Office 2010 32bit
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Question Viso keeps crashing

I am running Visio 2010, fully patched. This is a relatively new issue as this wasn't the case years ago.




I open Visio and create a new image. I drag a shape onto the field, click Fill Option, change the pattern, and Visio crashes. Every time, regardless of the shape, the pattern, etc.



What the heck is going on and more importantly, how can I fix this issue so that Visio is usable?
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Old 05-03-2022, 09:22 PM
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Perhaps the pattern is corrupted.

Can you try to modify a style to set the fill and pattern and see if that is stable. Then try applying that style to the shape.
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Old 05-04-2022, 07:21 AM
groston groston is offline Viso keeps crashing Windows 7 64bit Viso keeps crashing Office 2010 32bit
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Interesting suggestion, but I do not think this is the issue because the problem occurs even when I select 'None' as the pattern.
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Old 05-05-2022, 06:28 PM
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This might be an incompatibility issue related to your 64bit Windows not liking your 12 year old Visio 32bit.

Are there any addins running that might be a cause?

If you open an old file (that previously worked), does it also have the same issue?
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Old 05-05-2022, 08:37 PM
groston groston is offline Viso keeps crashing Windows 7 64bit Viso keeps crashing Office 2010 32bit
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Guessed - Interesting thought! I am running the 64 bit version of Windows 7 (and will absolutely not downgrade to Windows 10). Yes, I could install a 64 bit version of Office, but there was some reason I didn't (and unless I can remember that reason and assess it, I will not change). So, if this is the cause, I assume there isn't anything else I could try to resolve the problem? But if it is the problem, why wasn't I experiencing this challenge years ago? Is it possible that some MS 'upgrade' broke things?
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Old 05-05-2022, 11:19 PM
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This post appears similar to your setup. Does this give you a clue on where the problem could be coming from?
Visio 2010 crashing on Windows 7 | Notes from a Nerd

This one also points towards disabling addins
https://answers.microsoft.com/en-us/...0-62f21bf1c227
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Old 05-06-2022, 07:08 AM
groston groston is offline Viso keeps crashing Windows 7 64bit Viso keeps crashing Office 2010 32bit
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Good suggestions, but I have already removed all add-ins from Visio.
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