#1
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Visio 2019 freezing when using zoom
I just recently ran into an issue after having Visio professional 2019 for about a year. When zooming in or out, the program goes not responding and maxes out my 16g of RAM. If I am able to close Visio when its not responding, RAM usage goes back to normal. I have never had this issue before until a few days ago. I would try to uninstall but I lost the key code and I dont want to have to buy the program again. Any help would be appreciated. |
#2
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check your MS account for license
hi there,
You can always donwnload your licensed copy of Visio 2019 from your MS account. I've done this at least 10 times. That's the big deal with 2019 vs 2016. For 2016, you needed your key code, for 2019, you always have it because its part of your ms account. There are other bugs, of course, but I'm pretty confident about this one. https://account.microsoft.com/account You can also repair. Goto applications and features > Microsoft Visio > Modify > Repair (try local and then online). best! |
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