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Old 07-07-2020, 01:06 PM
gedinfo gedinfo is offline Office 365 Visio NOT saving image as *.png! Windows 7 64bit Office 365 Visio NOT saving image as *.png! Office 2010 32bit
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Office 365 Visio NOT saving image as *.png!
 
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Default Office 365 Visio NOT saving image as *.png!

I have been using the online version of Visio 365(NOT desktop), and was able to save my drawing as an image(i.e, .png). However, I try multiple times today, and click on Download, but there is NOTHING happening when I do so. As mentioned, prior to today, I was able to save as *.png.



Does anyone have any suggestions as how to proceed to make this happen? It is imperative that I save these drawings as they are part of a larger Word document.

thank you.
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Old 07-07-2020, 08:50 PM
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Guessed Guessed is offline Office 365 Visio NOT saving image as *.png! Windows 10 Office 365 Visio NOT saving image as *.png! Office 2016
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Is it browser-specific? Which browser are you using and does it make a difference if you use a different browser to access Visio 365
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Old 07-08-2020, 07:26 AM
gedinfo2020 gedinfo2020 is offline Office 365 Visio NOT saving image as *.png! Windows 10 Office 365 Visio NOT saving image as *.png! Office 2019
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My default browser is Edge. I tried it with Chrome today, and it is working.
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Old 07-08-2020, 03:19 PM
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Guessed Guessed is offline Office 365 Visio NOT saving image as *.png! Windows 10 Office 365 Visio NOT saving image as *.png! Office 2016
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Sigh, another instance where a non-Microsoft product works better to access a Microsoft tool. Are you using the up to date version of Edge - the one that is supposed to be based on the Chromium engine?
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