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Old 10-23-2015, 10:07 AM
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josefbruhns josefbruhns is offline Microsoft Project 2007 crashes when opening files Windows 7 64bit Microsoft Project 2007 crashes when opening files Office 2003
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Microsoft Project 2007 crashes when opening files
 
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Hello, I have a user here who cannot open all project files. Upon trying to open it, Project 2007 crashes. When opening it again, the attached screen shot shows up. I have started project first, then removed the file from the disabled items list, and it still crashes. Everyone else is able to open this file. I have saved the file to his desktop, still crashes. I have logged on as myself on his computer, still crashes. I uninstalled Symantec Endpoint Protection, still crashes. I uninstalled, cleaned the registry, then reinstalled Project, still crashes. I updated the rest of his Office suite to 2007, with service pack 2, still crashes. I installed service pack 2 for Project, still crashes. I have run Microsoft diagnostics, but it doesnt find anything. So I have not been able to figure this out, and I have run out of ideas. I want to avoid as much as possible a full rebuild on this machine because of all the user settings and software that he has installed on this. Does anyone have any other suggestions as to what might be causing this to crash? Thank you
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Old 10-29-2015, 04:11 PM
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linuskleiner linuskleiner is offline Microsoft Project 2007 crashes when opening files Windows 7 64bit Microsoft Project 2007 crashes when opening files Office 2010 32bit
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First you may read more resources are dedicated to mpp corruption

https://social.technet.microsoft.com...nal2010general

Save the file in the Microsoft Project Database format:
1. Open your problem file (it may help to turn off automatic calculation if the file is reluctant to open).
2. Select File/Save As...
3. Save as type: Project Database (*.mpd) then click Save.
4. Close the file.
5. Re-open it from the .mpd file.
6. Select File/Save As... and save it as an .mpp file again.
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Old 10-31-2015, 11:49 AM
JulieS JulieS is offline Microsoft Project 2007 crashes when opening files Windows 7 64bit Microsoft Project 2007 crashes when opening files Office 2013
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Quote:
Originally Posted by josefbruhns View Post
Hello, I have a user here who cannot open all project files. Upon trying to open it, Project 2007 crashes. When opening it again, the attached screen shot shows up. I have started project first, then removed the file from the disabled items list, and it still crashes. Everyone else is able to open this file. I have saved the file to his desktop, still crashes. I have logged on as myself on his computer, still crashes. I uninstalled Symantec Endpoint Protection, still crashes. I uninstalled, cleaned the registry, then reinstalled Project, still crashes. I updated the rest of his Office suite to 2007, with service pack 2, still crashes. I installed service pack 2 for Project, still crashes. I have run Microsoft diagnostics, but it doesnt find anything. So I have not been able to figure this out, and I have run out of ideas. I want to avoid as much as possible a full rebuild on this machine because of all the user settings and software that he has installed on this. Does anyone have any other suggestions as to what might be causing this to crash? Thank you
I'd start with installing Service Pack 3 for Project. It if is only a few project files that crash - likely they are corrupt. On a copy of the file, save as XML and then re-open. Is he trying to open files created in later versions (2010, 2013, 2016) of project?
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