Arrow Pointer hidden from projector in Presenter View

[RobertZucker]

In Presenter View, when an Arrow is selected as the Pointer, the mouse arrow appears on the host computer but not on the projector.



The Arrow Options may be set to Automatic or Visible, no difference. The mouse pointer can be set to anything, as simple as Windows Black, or fancy as Windows Inverted Extra Large. Mouse Pointer Options like pointer shadows, enabling themes to change pointer, pointer trails, showing location with Ctl key, etc., all make no difference. It does not help to make the mouse pointer permanent (<ctl>h, a), an option in non-Presenter View.

The Highlighter and Pen work properly, but you cannot point with these. So does the laser pointer option (press<ctl>left mouse button with one hand while moving mouse with the other hand), but this option is extremely cumbersome and inconvenient.

The screen resolution (1600X900 preferred by my laptop or 1024X768 preferred by most projectors) doesn't matter.

This bug is seen with 5 different projectors, and with either my Dell Latitude E6520 laptop or a colleague's Mac, so it's not a hardware problem.

I am using Windows 7 Professional 64-bit. I do not wish to upgrade to Office 2013 just to discover that the bug has not been fixed! Microsoft refuses to acknowledge its existence. Instead they offer to charge me a fee to correct my erroneous ways! Amazingly, this problem does not appear to have been reported before, since I can't find it in any forum or with Google.

Has anybody found a way to fix this? Has anybody NOT seen it?

[Bobz]

PROBLEM SOLVED: The arrow pointer is displayed separately on the projection screen, which is a virtual window to the right of the computer display. This is an "undocumented feature."

[JohnWilson]

Thanks for posting back. When you cross post it's good to say so. There might be people working away here on a problem solved elsewhere!

It's not really "undocumented" BTW - pretty standard for multi monitor use.