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  #1  
Old 08-28-2012, 05:01 PM
SMD2012 SMD2012 is offline unable to insert video Windows 7 32bit unable to insert video Office 2010 32bit
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Cool unable to insert video

error message: PowerPoint cannot insert a video from the selected file"



Searching help I get the following on Microsoft help:

To work around this issue, insert a Windows Media Player ActiveX control. To do this, follow these steps:
1.) In PowerPoint 2010, enable the Developer tab if it does not appear in the Ribbon. To do this, follow these steps:
a.) Click the File tab, and then click Options.
b.) In the PowerPoint Options dialog box, click Customize Ribbon.
c.)In the Customize the Ribbon list, select Main Tabs.
d.) Under Main Tabs, click to select the Developer check box.
Click OK.
e.) In PowerPoint 2010, click the Developer tab.
f.)In the Controls group, click More Controls.
g.)In the More Controls dialog box, select Windows Media Player, and then click OK.
h.)In the Controls group, click Properties.
i.)In the Properties dialog box, double-click Custom.
j.)In the Windows Media Player Properties dialog box, click Browse to select the DRM-protected file, and then click Open.


THE PROBLEM NOW IS - THAT I CANNOT DO "F - J". In the dropdown menu under Developer, Controls, everything is greyed out.

How to fix?

thanks
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  #2  
Old 08-30-2012, 12:27 PM
Hani Hani is offline unable to insert video Windows XP unable to insert video Office 2010 32bit
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First make sure your video one of these formats:



Then do the following:

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  #3  
Old 08-30-2012, 10:55 PM
SMD2012 SMD2012 is offline unable to insert video Windows 7 32bit unable to insert video Office 2010 32bit
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the video is mwv.

As I posted, previous support gave me instructions to remove the DRM, however the instructions F through j are impossible to carry out, as the selections are greyed out. How do I un-grey them?
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  #4  
Old 08-31-2012, 12:37 AM
JohnWilson JohnWilson is offline unable to insert video Windows 7 64bit unable to insert video Office 2010 32bit
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The video format has nothing to do with whether you can access more controls.

Microsoft support told you how to remove DRM - really??

Can you use the built in controls from the developer tab say a combo Box?

Are you sure you installed vba when you installed Office and it's not blocked by a company policy?

Does ALT f11 open the Visual Basic Editor?
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  #5  
Old 08-31-2012, 08:22 AM
SMD2012 SMD2012 is offline unable to insert video Windows 7 32bit unable to insert video Office 2010 32bit
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Thanks for your response and questions. I've answered them after your questions

Quote:
Originally Posted by JohnWilson View Post
The video format has nothing to do with whether you can access more controls.

Microsoft support told you how to remove DRM - really??
Yes - here's the link that gave the workaround: http://support.microsoft.com/kb/982958


Can you use the built in controls from the developer tab say a combo Box?
Nothing that says Combo box

Are you sure you installed vba when you installed Office and it's not blocked by a company policy?
Installed software with no blocks

Does ALT f11 open the Visual Basic Editor?
Yes
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