Microsoft Office Forums

Go Back   Microsoft Office Forums > >

Reply
 
Thread Tools Display Modes
  #1  
Old 11-25-2011, 10:15 AM
isuki isuki is offline Cannot create a group Windows 7 64bit Cannot create a group Office 2010 32bit
Novice
Cannot create a group
 
Join Date: Nov 2011
Posts: 3
isuki is on a distinguished road
Default Cannot create a group

For some reason I cannot create a group. I can email, add contacts but when I go to create a group it just gives me a quick circle. I have tried reinstalling Office, but am have the same result.


I am going to try to back up my .pst etc from my laptop and replace the files on my new computer in the Outlook folder. See if that works. Other than that ?
Reply With Quote
  #2  
Old 11-28-2011, 09:35 PM
SpiderTech SpiderTech is offline Cannot create a group Windows 7 32bit Cannot create a group Office 2010 32bit
Expert
 
Join Date: Jul 2010
Posts: 481
SpiderTech is on a distinguished road
Default

Can you bee more specific?

When you select "New Contact group" and window appears, are you unable to add members or from the Add members drop down? If you are able to add Contacts, do they have valid email addresses? When do you receive the circle and where does the circle appear?

Best Regards,
Reply With Quote
  #3  
Old 11-29-2011, 08:02 AM
isuki isuki is offline Cannot create a group Windows 7 64bit Cannot create a group Office 2010 64bit
Novice
Cannot create a group
 
Join Date: Nov 2011
Posts: 3
isuki is on a distinguished road
Default

Hello SpiderTech
I have a new computer my brother built for me. He said to store data on the e drive and I thought that meant email as well. I later found out that email doesn't take up too much space, but initially I tried to back up a .pst file I had put in my e drive. It's kind of a blur after that I know I ended up with two file for outlook. The one on the e drive I asked outlook to initialize from and one it created on my c drive. I think I deleted two outlook files I shouldn't have in an attempt to keep one file, and Outlook was probably using it too. Anyway I had the sense to restore one of the files from the trash which gave me back my contacts and emails, but deleted the other file in the trash thinking everything was fine. It was only later I realized I couldn't create a group. All addresses are valid and I can add a new contact, even create email using a group I already have.
Just before this all happened I was able to open a group and delete members, but when I choose to add members the computer completely hung. I forced quit out of outlook and when I went to reopen the group it wouldn't open at all. I have reinstalled the software - no luck, I have backed up a pst from my laptop and tried to use that file - no luck. I think I may have offed a critical file for groups. Registry issue?
Reply With Quote
  #4  
Old 12-05-2011, 09:39 PM
SpiderTech SpiderTech is offline Cannot create a group Windows 7 32bit Cannot create a group Office 2010 32bit
Expert
 
Join Date: Jul 2010
Posts: 481
SpiderTech is on a distinguished road
Default

This is an interesting scenario to say the least. It is possible your OST or current default folder file, PST, has become corrupted or your current email profile. Another solution could be you no longer have your Offline Address Book.

You e-mail account, is it on an exchange server?

Here is information on how to repair a corrupted PST.
http://office.microsoft.com/en-us/ou...001056300.aspx

Please keep me posted.
Reply With Quote
  #5  
Old 12-06-2011, 09:41 AM
isuki isuki is offline Cannot create a group Windows 7 64bit Cannot create a group Office 2010 64bit
Novice
Cannot create a group
 
Join Date: Nov 2011
Posts: 3
isuki is on a distinguished road
Default

Well I'll be a monkeys uncle. That did the trick. I have my groups back.
Thank you
Reply With Quote
  #6  
Old 12-15-2011, 07:15 AM
SpiderTech SpiderTech is offline Cannot create a group Windows 7 32bit Cannot create a group Office 2010 32bit
Expert
 
Join Date: Jul 2010
Posts: 481
SpiderTech is on a distinguished road
Default

Isuki,

Thank you for updating this thread that your issue was resolved.

Best Regards,
Reply With Quote
Reply

Thread Tools
Display Modes


Similar Threads
Thread Thread Starter Forum Replies Last Post
Cannot create a group Group Email darrellx Outlook 2 08-10-2011 08:26 AM
Changing a group of hyperlinks mfriedl1 Word 3 11-29-2009 01:32 PM
GAL group sachmo21 Outlook 0 10-07-2008 12:47 PM
Group tasks grahamsyuk Outlook 0 09-03-2007 02:31 AM
group schedules danieldunn10 Outlook 0 11-17-2005 12:36 PM

Other Forums: Access Forums - Senior Forums

All times are GMT -7. The time now is 07:28 PM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2021, vBulletin Solutions Inc.
Search Engine Optimisation provided by DragonByte SEO (Lite) - vBulletin Mods & Addons Copyright © 2021 DragonByte Technologies Ltd.
MSOfficeForums.com is not affiliated with Microsoft