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Old 11-09-2011, 09:00 AM
implus it implus it is offline Quick Click not fixed in SP3? Windows 7 32bit Quick Click not fixed in SP3? Office 2007
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Quick Click not fixed in SP3?
 
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Default Quick Click not fixed in SP3?

OS: Windows 7 32 bit sp1
version: MS Office Outlook 2007 sp 3



We're having a problem with Quick Click settings. The selected colors aren't saving when users close Outlook. I've seen this in forums on the internet, and have been directed to a hotfix. Unfortunately, the hotfix was for service pack 2, which has been replaced by the recently released sp 3. It won't install.

So my question is, how do I fix the Quick Click problem when it's supposedly already been fixed in SP3?

I have confirmed that the hotfix for sp2 will not run with sp3 installed, and that there are no outstanding updates for the computers.
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Old 11-09-2011, 11:43 AM
saigasmith saigasmith is offline Quick Click not fixed in SP3? Windows 7 64bit Quick Click not fixed in SP3? Office 2010 64bit
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Generally the hotfix's are rolled into the next service pack, you may want to read the sp3 release notes and look for the KB of the hotfix you are trying to install. You may already have it.

If that fails you can remove the sp3 update or reinstall Outlook.
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Old 11-09-2011, 01:30 PM
implus it implus it is offline Quick Click not fixed in SP3? Windows 7 32bit Quick Click not fixed in SP3? Office 2007
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Tomorrow I will uninstall and reinstall and run the hotfix over sp2, THEN go to 3.

Additional question: Where is the setting for Quick Click color saved? If this is some text file I can edit manually, I might prefer that over messing around uninstalling/reinstalling six clients.

If anyone knows the file (and how to edit it), that will suffice.
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