Outlook hangs when adding an attachment using the paperclip

[blampert]

A new outlook profile didn't do anything. Tried Uninstalling/Reinstalling Office>Nothing. The 'Send to: Mail recipient' option when right clicking a file works fine for any file as well as drag and dropping into the email. It is only when using the paperclip in a new email and trying to attach any type of file is when it hangs up for about 20-25 sec. then eventually attaches the file. Removed anti-virus software>Still nothing.



Also wanted to note I tried doing it in Outlook's safemode>Nothing. It also has nothing to do with the size of the file being attached.

Using windows XP/Office 2003.

Any suggestions? Thanks in advanced.

[saigasmith]

Have you checked to see if you have any addon's that may be scanning or accessing the file when attaching?

[blampert]

Like I said, I launched Outlook in it's 'safe mode' (Which disables all add-ons)

[blampert]

Also noticed that this is happening to others in our business as well.

[eastwood]

Originally Posted by blampert

Like I said, I launched Outlook in it's 'safe mode' (Which disables all add-ons)

I saw your thread reply. My Outlook 2007 'has stopped working' notice comes up. Everytime ypu must force closure to shut down PC (8/12 old) HOE DO you LAUNCH OUTLOOK IN 'safe mode' I am not PC bright!