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  #1  
Old 09-30-2011, 06:28 PM
kannan38 kannan38 is offline Outlook 2010 problem Windows 7 64bit Outlook 2010 problem Office 2010 64bit
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Outlook 2010 problem
 
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Default Outlook 2010 problem

Hi
I have Windows 7 OS and Outlook 2010 64-bit. By the way, how would I find out what version of Outlook I have. We used to have 'about Outlook 2010' feature; now I don't know where this is.

Anyway, back to the problem: Whenever I click on a hyperlink provided in an email, I get the following error message:

General failure. The URL Was:


xxxxxxxxxxxxxxx An error occurred in sending the command to the application.

How can I solve this problem? I do have the latest fixes for Outlook.
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Old 09-30-2011, 06:40 PM
kannan38 kannan38 is offline Outlook 2010 problem Windows 7 64bit Outlook 2010 problem Office 2010 64bit
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Default MS Office Outlook problem

I want to add that I am using Firefox 7.0.1.
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  #3  
Old 10-11-2011, 11:07 PM
kannan38 kannan38 is offline Outlook 2010 problem Windows 7 64bit Outlook 2010 problem Office 2010 64bit
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Outlook 2010 problem
 
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I am still waiting from any learned techie to solve my problem, or Microsoft Outlook technical team. Help!!

Quote:
Originally Posted by kannan38 View Post
Hi
I have Windows 7 OS and Outlook 2010 64-bit. By the way, how would I find out what version of Outlook I have. We used to have 'about Outlook 2010' feature; now I don't know where this is.

Anyway, back to the problem: Whenever I click on a hyperlink provided in an email, I get the following error message:

General failure. The URL Was:
xxxxxxxxxxxxxxx An error occurred in sending the command to the application.

How can I solve this problem? I do have the latest fixes for Outlook.
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  #4  
Old 10-13-2011, 12:15 PM
Kara the Computer Tutor's Avatar
Kara the Computer Tutor Kara the Computer Tutor is offline Outlook 2010 problem Windows 7 64bit Outlook 2010 problem Office 2010 32bit
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Hi,

To find out what version of Outlook you have try this:
  1. Click on the File tab in the upper left-hand corner of your screen.
  2. Click on "Help" on the left-hand side of the menu that pops up.
  3. You should see all the information about your Outlook version on the right-hand side.
Hope that helps!

Kara
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