Outlook 2007: Colour categories

CLAWS · #1 09-27-2011, 01:07 AM

Hi Guys,

Before I start with the problem, the software setup is as follows –

User A – Windows XP SP3, Outlook 2007 (all updates applied)
User B – Windows XP SP3, Outlook 2003 (all updates applied)

PROBLEM

I have a user (User A) who has a rather unique issue in Outlook 2007. User A is setup as a full access delegate for User B.

User A has some colour categories setup so that they can customise calendar entries on User B’s calendar. For example –

HOLIDAY
MEETING EXTERNAL
MEETING INTERNAL
PERSONAL

User A can see User B’s calendar but when they right click on an entry in the calendar and go to the colour categories option, the categories are not available to select only default categories are available.

I have downloaded and installed all necessary windows and Microsoft updates on both users computers but this has made no difference. I had thought about upgrading User B to Office 2007 but we have two other Users with the same setup as above and yet the problem does not occur for them.

Anyone seen something like this before?

Any help and advice is very much appreciated

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