"customize" button missing in trial version

[sarah51]

I downloaded the trial of office home/business the other day.
I went to flag an email in outlook, but there is only a red flag.
I searched help and other sources and have found that there should be a "customize" button in the "tags" group on the ribbon, but it is not there. The "options" shows it as being there, but it doesn't display. I tried adding a new group with "customize" in it, and the group shows with the button, but the button doesn't function.


Is the trial version crippleware? I hadn't expected that. (Since colorizing flags on messages is one of the things I use most in Outlook 2003, I'm not pleased about not being able to test this out.)
Anyone know how to get this working?