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  #1  
Old 08-28-2011, 07:40 AM
AColdStArnolds79 AColdStArnolds79 is offline Outlook save file pop up window Windows 7 64bit Outlook save file pop up window Office 2010 32bit
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Default Outlook save file pop up window

I have Windows 7 64 bit and am running Office 2010 Professional 32 bit.
When replying to emails or sometimes when sending a new email I get a pop up window asking if I want to save a file? I have attached a copy of an example of this window that I copied and pasted to a word doc.
I am not up to speed on this new version of Outlook and have tried googling to find a solution to this. Sometimes I will have five or six of these windows open at once.
Anyone know what this is and more importantly how to stop it from happening? I have reviewed all of the Outlook mail settings and cannot find any setting that would cause this.


I am composing email in HTML. These windows are trying to save a HTML file. Coincidence or is that the problem?
Thanks.
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File Type: docx file window.docx (300.7 KB, 17 views)

Last edited by AColdStArnolds79; 08-28-2011 at 07:54 AM. Reason: replace file
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  #2  
Old 08-28-2011, 11:47 AM
Kimberly Kimberly is offline Outlook save file pop up window Windows 7 64bit Outlook save file pop up window Office 2010 64bit
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Is Firefox your default browser?
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  #3  
Old 08-28-2011, 11:55 AM
Kimberly Kimberly is offline Outlook save file pop up window Windows 7 64bit Outlook save file pop up window Office 2010 64bit
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And do you have any add-ins to Outlook?
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  #4  
Old 08-28-2011, 01:45 PM
AColdStArnolds79 AColdStArnolds79 is offline Outlook save file pop up window Windows 7 64bit Outlook save file pop up window Office 2010 32bit
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Quote:
Originally Posted by Kimberly View Post
And do you have any add-ins to Outlook?
Yes Firefox is the default. There's addins listed when I go to that item in Outlook but I have not added anything other than what came with the initial setup.
Any particular add in that I should check for?
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  #5  
Old 08-28-2011, 02:08 PM
Kimberly Kimberly is offline Outlook save file pop up window Windows 7 64bit Outlook save file pop up window Office 2010 64bit
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Start by changing the default browser to IE, to see if that changes the behavior. I suspect it will.
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  #6  
Old 08-28-2011, 02:47 PM
AColdStArnolds79 AColdStArnolds79 is offline Outlook save file pop up window Windows 7 64bit Outlook save file pop up window Office 2010 32bit
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Quote:
Originally Posted by Kimberly View Post
Start by changing the default browser to IE, to see if that changes the behavior. I suspect it will.
IE is now the default and it got worse. These windows started popping up right and left all by themself without any emails being sent. They started before I even closed out the IE options window.
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  #7  
Old 08-28-2011, 02:51 PM
AColdStArnolds79 AColdStArnolds79 is offline Outlook save file pop up window Windows 7 64bit Outlook save file pop up window Office 2010 32bit
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Here's a screenshot of the add ins for Outlook.
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  #8  
Old 08-28-2011, 04:11 PM
Kimberly Kimberly is offline Outlook save file pop up window Windows 7 64bit Outlook save file pop up window Office 2010 64bit
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Do you have a People pane displayed in Outlook?
If so, close it. Close and re-open Outlook.
If that doesn't do it, try disabling the Social Connector.
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  #9  
Old 08-29-2011, 06:49 AM
AColdStArnolds79 AColdStArnolds79 is offline Outlook save file pop up window Windows 7 64bit Outlook save file pop up window Office 2010 32bit
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For now closing the personal pane seems to have worked. In an hour of operating today I have not seen that.
Thanks.
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  #10  
Old 08-29-2011, 07:05 AM
Kimberly Kimberly is offline Outlook save file pop up window Windows 7 64bit Outlook save file pop up window Office 2010 64bit
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If you want the pane open, you might try this to fix: In IE, click Tools > Internet Options Programs tab > Internet Program > Set Programs button - click 'Set Program Access and Computer Defaults' and choose the Microsoft Windows option
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